Floor Care
What's Your Stain?
(Choose a common stain)
(Choose your flooring)

Note: Removal of stains cannot be guaranteed. No responsibility is accepted by Flooring First or any store for claims arising from any proposed treatments. If stains fail to respond to treatment, call a professional carpet cleaner immediately.

Here are some basic carpet cleaning tips to help you keep your carpet looking good.

  • Always blot, never rub or scrub
  • Immediately scoop or blot up as much of the spill as possible, working from the outer edge towards the center to avoid spreading
  • For most common household stains, treat with warm (not hot ) water
  • For wool/wool blends, add one teaspoon of laundry detergent approved for wool and one teaspoon of white vinegar to each litre of warm water. Otherwise as the Stain Removal Guide
  • Pre-test a small inconspicuous area of the carpet to ensure against damage and possible colour change
  • Press dry the carpet with clean white cloth or paper towel in between treatments
  • Once treated, apply water with a cloth until the carpet no longer feels sticky or soapy, then blot up with a clean white cloth or paper towel
  • Place several layers of paper towel or cloth over the cleaned area and place a flat weight on them to absorb remaining moisture
  • If unsuccessful, call a professional carpet cleaner immediately
Wool Carpet Stain Removal
Cleansing Agent / Treatment Stain Type Order of Treatment
1.

Cold Water.

2.

One teaspoon mild laundry detergent approved for wool and one teaspoon of white vinegar in 1 litre of warm water.

3.

Rinse with warm water.

4.

Chill with aerosol freezing agent or ice cubes in a plastic bag. Pick or scrape off gum.

5.

Clear household disinfectant.

6.

Clear nail polish remover without lanolin.

7.

Rust remover (to be applied by a professional carpet cleaner).

8.

Vacuum immediately. If any residue call professional carpet cleaner.

Step 1 Step 2 Step 3
Blood
1
2
3
Chewing Gum
4
2
3
Coffee
2
3
Faeces
2
5
3
Nail Polish
6
Paint (Latex)
1
2
Rust
7
Soot
8
Urine (Fresh)
1
2
3
Urine (Old)
2
3
Vomit
2
5
3
Wine (White)
2
3
Synthetic Carpet Stain Removal
Cleansing Agent / Treatment Stain Type Order of Treatment
1.

Cold water.

2.

One teaspoon mild laundry detergent approved for wool and one teaspoon of white vinegar in 1 litre of warm water.

3.

Rinse with warm water.

4.

Chill with aerosol freezing agent or ice cubes in a plastic bag. Pick or scrape off gum.

5.

Vacuum immediately.

6.

Clear household disinfectant.

7.

Clear nail polish remover without lanolin.

8.

Rust remover (to be applied by a professional carpet cleaner).

Step 1 Step 2 Step 3 Step 4
Blood
1
2
3
Chewing Gum
4
2
3
Coffee
2
5
2
3
Faeces
2
6
3
Nail Polish
7
Paint (Latex)
1
2
Rust
8
Soot
3
Urine (Fresh)
1
2
3
Urine (Old)
2
3
Vomit
2
6
3
Wine (White)
2
5
2
3
Eco+ Carpet Stain Removal
5 simple steps for any stain
1.

Immediately remove as much of the spill as possible. For solids use a blunt knife or spoon. Blot up liquids by applying pressure with white paper towels or tissues. Use a wet/dry vacuum for large spills.

2.

Cold water and an absorbent sponge is all that’s needed to remove most stains from eco+ carpets. Always work from the outside of the stain or spillage towards the middle to avoid further spreading using a blotted or dabbing motion. If the stain persists, gentle rubbing is advised but use caution to avoid altering the texture of the carpet.

3.

Once the stain has been removed with cold water. press dry with a clean white cloth or white paper towel.

4.

After the spill or stain has been treated, place several layers of white paper towel over the area and place a flat weight on them until dry. Do not walk on the carpet until dry.

5.

If the stain fails to respond, repeat the above treatment until no stain is evident (this process may need to be repeated over a number of days).

We stock New Zealand's
best brands

Search by brand
Free Measurement Icon Book Free Measure & Quote Free Measure